iKitchen.com Complaint

Horrible, Horrible, Horrible - Cuisinart Waffle Maker

lleeb26's Picture Reviewed by lleeb26
Complaint 		 0

I ordered two Cuisinart Waffle Makers on December 12, expecting the shipping to take 5 - 9 days as described. They immediately took the money from my PayPal account, and sent me an email order confirmation. On Christmas Eve, I emailed to ask for an order status because I had not received any communication from them and no waffle maker. Two days later I received an email saying that the items were on backorder and a reminder that the "fine print" says it may be backordered. Fine - was told to expect the item within two weeks. The third week in January I had not heard anything from them regarding the order so I emailed them. (They supposedly have a phone number that will be back online when they are through having "technical problems." BULL - they didn't have any technical problems taking my money from Paypal. To this day there is still not a number there.) They never returned my second email and no waffle maker yet and we are 6 weeks from the $90 order. Today I filed a complaint with PayPal to get my money back. This seller is not reliable and not worthy of any of their "credentials" at the bottom of their site. Horrible experience.

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