McDonald's (McDonalds) Complaint

Horrible Customers Service!!

Reviewed by Sharon
Complaint

I went to the McDonalds drive through here in 29 Palms Saturday Feb. 8, 2008 @ 11:46 pm I was told by Heather at the drive through that they had ran out of food and the restaurant was closed. I was cars ahead of me so therefore I approached her window as I pulled around and asked to speak to a Manager or a Supervisor, I was told by Heather that they did not have a Supervisor working Saturday night. She stated that they did not have enough food and they ran out and they were all just pitching in helping out because they were without a Supervisor, after she spent time telling me this lie the Supervisor Senzel walked up to the window. She was very surprised that Heather told me there was not an Supervisor, she took my order for two apple pies and a soft drink and told me it would be 12 minutes to prepare. I waited patiently for 12 min. no one came back to the window with the order so I had to blow the horn. Senzel just handed the bag to me at this time it is 12:09 am. the Owner called me on Feb 14, 2007 and stated that the store is suppose to close at 11:00 pm. I go to McDonalds on Saturday nights after 11:00 pm and it is up and running I had to tell him/owner what his hours were (midnight on Saturday). Horrible Customers Service!!

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

	Post a comment for this review

	Write a review about McDonald's (McDonalds)!

	Create a support ticket for McDonald's (McDonalds)!

	More McDonald's (McDonalds) reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE:

	Business owners and decision makers: Claim this company

	Companies: Respond to this review

	Click here to take the pledge

Share This Review

Link to this review, copy and paste the code below to your website or blog

Comments - Consumers and Companies Connect by Commenting

bob123 says: (11 months ago)

offensive highly offensive

ziggy says: (2 years ago)

well tht sound like a load of rubbish why wud they run out of food. U need 2 get a life if ur eating at the place

mrcostanza says: (2 years ago)

stop eating at that place- if their staff is too stupid to order food- then do you really want them cooking it for you? McD's makes you fatter than you already are- so have a salad instead... tool

View all comments

^*Companies: Reply to your Customers here

Add Your Comment:

^*Do the math: 2+7 =

This is to ensure you are a human user. Please do the math.

^*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

^*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..

More McDonald's (McDonalds) reviews

Similar reviews

MeasuredUp Success Stories

"I love going out and telling people that are rude to me that I am going to write a review about them on MeasuredUp and then watch them try and be nicer so i will write a good review." Patty Q.