Bank of America Complaint

Highway Robbery?? - online banking customer service

IndiaMom's Picture Reviewed by IndiaMom
Complaint 		 0

I am a hardworking, single, american mom with a modest checking account. Since opening my account, Bank of America somehow manages to put a "hold" on every one of my deposits. This has not only occurred with personal checks. It has occurred with government checks (tax refund), and corporate checks. It always seems to happen when my balance is low. I receive NO notification that a hold is on my account. So, I have overdrawn and endured the NSF charges. How can this be?? It seems like they 'lie in wait' for my account balance to drop, then they slap a 'hold' on my latest deposit. And, don't even get me started on their customer service department. I get a variety of unhelpful, unrelated responses from them, if I receive any response at all.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More Bank of America Reviews and Complaints More Bank of America reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting


JFKS says: (9 months ago)
 0
Me too!!! I just had a direct deposit put into my account, a day or two after I had made four small purchases (debits) for which my existing checking account balance would cover. I transferred a few thousand dollars to my line of credit, and instead of depositing the transfer, B of A held it out for three days.(A long holiday weekend, they said.) When a large check I had written came through, it did not clear...AND...the smaller debits I had made (now a week earlier) did not clear either! They paid the debits--as a "courtesy" to me--NOT TO MENTION THEY KNEW I HAD THE CASH IN THE ACCOUNT!I had $6000 between my checking and line of credit and yet I BOUNCED a purchase of a book of stamps for $8.40! I now have incurred $175 in fees. They are mean and greedy and dishonest and rude and refuse to help me. I don't know who to go to. How can they get away with this, isn't this America?

JFKS says: (9 months ago)
 0
Me too!!! I just had a direct deposit put into my account, a day or two after I had made four small purchases (debits) for which my existing checking account balance would cover. I transferred a few thousand dollars to my line of credit, and instead of depositing the transfer, B of A held it out for three days.(A long holiday weekend, they said.) When a large check I had written came through, it did not clear...AND...the smaller debits I had made (now a week earlier) did not clear either! They paid the debits--as a "courtesy" to me--NOT TO MENTION THEY KNEW I HAD THE CASH IN THE ACCOUNT!I had $6000 between my checking and line of credit and yet I BOUNCED a purchase of a book of stamps for $8.40! I now have incurred $175 in fees. They are mean and greedy and dishonest and rude and refuse to help me. I don't know who to go to. How can they get away with this, isn't this America?

gwsavitz says: (11 months ago)
 0
You're absolutely right about the "lying in wait" part. We have our main checking account through a credit union, and we have never had a question about what they were doing with our account. Bank of America is underhanded.




*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 6+3 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More Bank of America reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team