Hewlett-Packard (HP) Complaint

Hewlett Packard has NO customer service

officeangel's Picture Reviewed by officeangel
Complaint
 0

They don't care about their customers, it's just sell, sell, sell. My office stocked up on HP printers and other hardware recently and when the order arrived we found one of the machines had been damaged in shipping. They said they could not help us and kept transferring the call to some other yahoo in the call center ( not even in America! )

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Comments - Consumers and Companies Connect by Commenting


HPisBAD says: (3 months ago)
 0
Do a search under "HP" to see a couple of other very specific criticisms. HPisBAD

EUSTexas says: (5 months ago)
 0
HP's CEO, Mark Hurd, thanks you for your contribution to his $40 million dollar bonus.

Youknowit says: (7 months ago)
 0
HP Customer service is absolutely horrible. They have technicians that do not understand the problem and they are simply trying to get people to extend warranty. Once you sign up, their technicians are so incompetent it is ridiculous. Part of the problem is that you can barely understand them. When you ask to speak to another technician in hopes of speaking to someon who speaks clearly, they transfer you to someone who has the same issue. I wish I never bought an HP and have to deal with their customer service.

itaintfair says: (8 months ago)
 0
IF you ever get them on the phone, DON'T let them hang up. I am crying here with my own horror story like everyone else here. I see the day of disposable computers. I do.

itaintfair says: (8 months ago)
 0
I caught my local Walmart store throwing them off the truck at ten feet...even packaged it sucks. Mine broke by the way. It has been awful.

velvet says: (11 months ago)
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Im still ewaiting to hear whats going to happen next....I got to speak to a human being today.....which is a first all I can advise is persistance I have a few numbers that might help

HPStinks says: (1 year ago)
 0
http://www.hp-customer-service.com/2008/02/hp-customer-service-is-horrible.html

HP's "customer service" is PATHETIC.

abhi says: (1 year ago)
 0
One of the worst cusomer support HP. Never buy the products.

ilona says: (1 year ago)
 0
I agree. I don't believe I will ever purchase an HP consumer product again. I have an office product, and they're a lot faster and better there, but next time I'm trying another company.

ahmadali says: (1 year ago)
 0
fuckers

ahmadali says: (1 year ago)
 0
Hp has the worst service center my laptop model 6710's is in one of the service center (micropoint computers limited , Andheri east, India) for almost 25 days. Every time I call they keep on telling I will call you back after one hour. These peoples are complete shit

ahmadali says: (1 year ago)
 0
Hp has the worst service center my laptop model 6710's is in one of the service center (micropoint computers limited , Andheri east, India) for almost 25 days. Every time I call they keep on telling I will call you back after one hour. These peoples are complete shit

ahmadali says: (1 year ago)
 0
Can anybody tell me how to sue these guys

ahmadali says: (1 year ago)
 0
Hp has the worst service center my laptop model 6710's is in one of the service center (micropoint computers limited , Andheri east, India) for almost 25 days. Every time I call they keep on telling I will call you back after one hour. These peoples are complete shit




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