DirectTV Complaint

Hate Them - direct tv

kfish0930's Picture Reviewed by kfish0930
Complaint 		 0

I hate Direct TV. They started off by poorly installing their stuff. Shortly afterwards I started to get charged for HD for two months. I have had many phone calls and either they do not care or they just do not get it. They gave me a bad receiver, so they went to the truck and pulled out two more bad receivers, and tried to charge me for the bad receiver. I have had a discount or free some thing for half the time I have had them, because they keep screwing up. And the last straw was when they told me that I had an extra year on my contract because they activated a receiver, they bad one I got replaced. So many problems, tears of joy came from my eyes when I was no longer with them. Please stay away.

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thomasrh says: (5 months ago)
 0
I hate Direct TV for not waving the Early Cancellation Fee for my deceased mother. I purchased Direct TV for my mother, as a gift and had the bills sent to my home. When my mother was diagnosed with untreatable metastatic colon cancer in Jan 2009, and since then moved into Hospice, Direct TV would not wave the $300 Early Cancellation Fee because I was the one paying the bill. On several other occasions by phone, they had my wife in tears even when my mom passed away they still charged our account $286.97. Direct TV had no compassion and when my wife asked the Direct TV employee (Luis - Employee #10036244) what he would do if it was his mother who passed away; he said that he would pay the bill. I would NEVER recommend them to anyone.




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