Hewlett-Packard (HP) Complaint

Hard Drives - HP Pavillion dv6000

ellis418's Picture Reviewed by ellis418
Complaint 		 0

I purchased my HP Pavilion 1 year ago. My hard drive died. The message read non-system disk error. I contacted HP because their web-site said that the hard drive in this computer had a problem. I contacted HP and asked for a new hard-drive and that all I wanted. They told me my computer was 21 days out of warranty and that even know they sold a computer with a defective hard-drive that they would not replace the hard-drive.

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lascotty says: (3 months ago)
 0
I am pissed off as well. I just got off the phone with them after having them close two warranty cases to replace my hard drive. Now my warranty is up and she won't give me any contact information or optinos. Ridiculous!

ccourts says: (3 months ago)
 0
Yea I'm haaving the same issue my warrenty was out on Aug 31 one day ago and they wanted 49.95 just to troubleshoot my computer. they said that there was an extended warrenty but I didn't qualify for it. because i was 1 day out of warrenty. Was you able to get anywhere with this issue




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