Hair Club for Men and Women Complaint

Hair Club for Men and Women...

Reviewed by LisaBrossart
Complaint

Hair Club for Men and Women offers products, styles, cuts and moisture treaments as an alternative to hair plugs or extentions for people with only slightly thinning hair. What they don't tell you is that they try to ruin your hair in order to get even more money when you have to use their hair replacement methods.
Their stylists are incompetent and rude. They can not follow directions nor do they have much common sense. My hair was colored an unnatural dark color even though my eyelashes and eybrows are light blonde. Instead of trimming my hair and leaving at my shoulder or below the "stylist" Kim left only 2 inches at the back of my neck and it's uneven and choppy.
AJ the manager of Hair Club in Cincinnati refuses to honor our contract which states that if I am not satisfied with their services I can have the purchase price given in products. His solution was that I just not come back... and forgo the thousands of dollars I've spent.
I wouldn't recommend this company to my worst enemy. They are unprofessional, incompetent and tried to ruin my hair in order to get more money from me.

Lisa Brossart

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Comments - Consumers and Companies Connect by Commenting

margarete says: (7 months ago)

what Hair club location was Kim at?

thinning2008 says: (1 year ago)

I ready your review and wanted to reply with my thoughts and experience. I went to a contultation and was emotionally stupid enough to sign a contract. I did not cancel the contract within their "three" day grace period and now have a creditor calling me on a daily basis. I supposedly have "my hair" waiting for me at the center and I don't want any part of their lifetime committment. The more I read about HCW the more I see how dishonest they are. I am sure they will recycle my hair piece and use it on someone else! They try to tell me they don't do that which is a crock!!

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