Stockingirl.com Stockin Girl Complaint

HORRIBLE worst service EVER - Customer Service

vespagurl's Picture Reviewed by vespagurl
Please Improve 		0  

I ordered from this company on the 1st. They charged my Credit Card IMMEDIATELY when I placed the order. The following week, I check my email to see they wrote me to say they backordered an item (website said "in stock") and would I like to get a different item instead? They would not ship my order until they heard back from me. Due to the lateness, I wrote back and CANCELLED my order. On the 23rd (that's TWENTY THREE DAYS LATER) they send me an email stating my order just shipped and they have backordered the remaining item! Completely IGNORED my cancellation, claim to have not received it, and offer STORE CREDIT ONLY on returns. This horrendous customer service is something I've NEVER experienced in all my days off online shopping. Why would I want store credit at a store I will never shop at again!? Do NOT buy from this site.


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