Golds Gym Complaint

Reviewed by dramatoad Please Improve

0

I walked into Golds Gym with my 16 yr old daughter, and paid by ck for a one yr membership for both of us. The contract is of course multiple pages, and unfortunatly, I relied on what the salesman said - and trusted in the reputaion of Golds Gym, rather than read it. he said "I'll explain it all." he didn't say not to read it - but he did see that I wasn't going to take his time to do that. "After the first year, if she wants to continue, we can give her a low monthly fee, see if she likes it." No. After a year, they debited my account 29.99 ea month. My husband thought I authorized it for her her, I thought it was for something else - it's not clear in the shortened letters they use, and we didn't catch on for 7 months. Gold's know she hasn't walked in that gym since the end of the first year, and you can bet they know we don't read contracts, and they bank on it. I trusted them to do business in good faith and to verbally explain something so important. NEVER again will I go to Golds and never again will I leave sign w/o reading.

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