Golden West Publishers Consumer Complaint

Golden West Publishers

0

I made a contract with Bruce Fischer at Golden West Publishers to get my book published with an ISBN number. It's called Treasure Maps of the Superstitions by Amy Mosier (maiden name).I checked with the BBB and authors to make sure he didn't have complaints against him. He didn't At first they said they couldn't publish under Golden West, but they could under their subsidiary The Book Studio, which means I would have to pay $6000. It said in contract I would get an ISBN number. I qualified for a credit card with that amount, came back, signed a contract in Nov. 2005 and it was written that I would get my books by Feb 2006. In Feb they didn't have a galley and they told me to come back later. A week later when they said it was ready I came in when really it wasn't ready. I asked them why they had me come. They couldn't give me an answer. The cover wasn't ready either. It was just words no color. It was like they treating my book like a joke. That my stuff wasn't ready by contract time didn't concern them. I kept coming back when they asked. Finally my book was proofed well after Feb. Then they said my books were done. I came in and they said they weren't in the publishing house and the typesetter hadn't delivered them yet. In June 2006 I got my books. When I got them home, I learned that my books didn't have an ISBN number. This number is for the large chain bookstores (ie. Barnes and Noble) to inventory and reorder. I had to settle for ma and pa stores. I didn't tell the publisher about his because his customer service sucks and I didn't want to wait another six months for my books. I already know he doesn't care. I thought I would try to sell my books anyway. I tried museums in Phoenix and the internet. I didn't sell many. I had to settle for Bookman's at $2 a copy. The stores I put them in couldn't reorder without the number. I had to call them instead of them calling me. I'm also upset that they put Golden West as the publisher and not the Book Studio. This means they should've paid for it. They didn't put my book on their website to help me sell it. I want a check for $6000 so I can give to the credit card. They don't have complaints with the BBB but they do now.

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By amymreynaldo7
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pubconsultant says: (2 months ago)

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Amy, contact Golden West and have them assign an ISBN number to the book. You, or they, can have "stickers" made that contain the necessary information and the bar code. Then affix the stickers to the back cover of the book--that's all there is to it! Even if Golden West wants you to pay for the stickers (shouldn't be more than $50) it would be worth it. I strongly urge you to contact them--your situation can still be salvaged. Good luck.

babyonboard says: (2 months ago)

0

Yikes. Didn't you read your contract to ensure YOU were protected? You can apply for your OWN ISBN number by the way. Do the research. You could have just self published and made more money.

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DetailsReview Rating: 1 out of 5
Reviewed By: amymreynaldo7
Company: Golden West Publishers
Product: book publishing
Company Location:
Golden West Publishing
4113 N. Longview Ave.
Phoenix, Arizona 85014
Phone: 602-265-4392
Date Added: 2 months ago