Globester Complaint

Globester - Cheap Air Tickets

johnf's Picture Reviewed by johnf
Complaint 		 0

OK, I booked a cheap international flight on Globester , and before doing so, I asked about any difficulty in getting decent seating. I was assured that seating was normal, just call once your receive your confirmation. Well, I called and learned that there were only middle seats on one leg, but a window on the other. So I took the window. On the same call I paid the airline extra $ for 5" of leg room in coach. A few days later I called the airline again to try and improve seating. Was told there are only middle seats, and an upgrade was impossible, as my Globester fare disqualified me for any kind of upgrade, purchase or otherwise. By this time, the Globester deal was smelling bad, so I emailed a question to determine if they get only bad seats to sell.....also asked about the word "negotiated fare" that popped up on one of their emails to me. You guessed it, no answer from Globester.

So, this is what it looks like to me: Globester misled me or outright lied. They also did not disclose anything about "negotiated", and I now find their fees and taxes are $394 versus $159 for a standard commercial carrier.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More Globester Reviews and Complaints More Globester reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Company was claimed Company was claimed!
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting


johnfrench says: (3 weeks ago)
 0
Based on my experience, if you value customer service, you can have confidence in Globester.

johnfrench says: (3 weeks ago)
 0
Important Update: I received a call this evening from Globester, and am now convinced they did the right thing, although I was not aware. Not sure why I didn't receive the email, but Globester actually went beyond the call to help me with seating for my international flight. Not only did they "do the right thing", but the boss called to do the follow up personally, and I owe him an apology, and am happy to add my positive endorsement. My own business is all about customer service, and I can say, based on my experience with Globester, that Globester is a good destination.




*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 4x7 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More Globester reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team