The Brick Complaint
Friends Dont let Friends Buy From The Brick - Leather sofa
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Reviewed by gdw23 Please Improve |
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I bought $3000.00 worth of sofas from the brick . They came to deliver the 1st time and told me the sofas would not fit through the door. I arranged to have a window removed for the next delivery at which time they bought the couches right through the door! As they brought the second couch through they damaged it. When I reported it they said it would be replaced. I called back 2 weeks later to find out where my couches are at which time I was told they would not send out new couches and that a technician would have to come fix them. It has now been 1 year and the couches are still not fixed!
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1. File a complaint with the Canadian Consumer Protection Branch (http://www.gov.on.ca/mgs/en/ConsProt/STEL02_168949.html)
2. File a complinat with the Better Business Bureau
(http://www.ccbbb.ca/). There's a 'complain' option at the top of the page