Forever 21 Complaint

Forever 21 Retail Store I bought...

Reviewed by Lynda
Complaint

Forever 21 Retail Store

I bought a shirt for my daughter and she wore it once. I hand washed it per the label instructions and the little brown hearts bled all over the cream background. Forever 21's return policy is that the item can only be exchanged unworn to get a store credit. I emailed customer service and they stated again to me the above,"the item must be unworn" I want to warn EVERONE about buying something at this store. If they sell X number of these, or any clothing and the colors bleed and you can not return them! You do the math...what a scam!

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Comments - Consumers and Companies Connect by Commenting

flimsyspork says: (10 months ago)

I recently purchased a few tank tops from the online store. What a poor decision that was on my part. Although the stuff is cheap, it adds up. The tank tops completely got destroyed in the wash, following care instructions, didn't even use the dryer!

I called them, and the chick just repeated herself over and over.
That company is lucky not many teens or adults for that matter can afford a quality product these days.

amandarene17 says: (1 year ago)

Lynda...you post this same thing on every website.

so the hearts ran

how much did you pay for it?

LET IT GO

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