First Convenience Bank Complaint

First Convenience Bank

Reviewed by txmom
Complaint

I hate 1nb. I had a check that someone altered and they refused to investigate or contact the police. They continually break banking regulations.

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Comments - Consumers and Companies Connect by Commenting

txmom1 says: (1 year ago)

I did. The office of the comptroller of the currency simply mediates complaints. They laid it on the bank that accepted it (Chase). The woman who altered it had someone from the organization for whom it was intended ( her friend) write chase and threaten to sue if they charged it back due to the legnth of time. it took fcb over 6 months to "investigate". I will get my money back. It doesn't matter about chase, however. Once I notified FCB they, by law, should have credited it back.Sorry same person but I forgot my password as it has been months since I posted this.

FCBemployee says: (1 year ago)

If it was altered how come the check was still brought to the bank? We aren't allowed to take anything that look altered. It is company policy. Because if for any reason the check come back as NSF or Fradulent, it is on us. We can actually get fired for accepting a check like this.

incomitatus says: (1 year ago)

Contact FDIC and file a complaint-then contact The Comptroller of the Currency Administrator of National Banks and file a complaint-tell the bank what you are doing.

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