Sitecube.com Complaint

False Advertisement - web hoting

mansour10's Picture Reviewed by mansour10
Complaint
 0

I purchased an account with sitecube.com about 4 months ago. To my understanding i would receive and unconditional refund for all the fees with in 30 days of purchase. The service was not up to my expectations so I requested a full refund. After a pretty hard time getting my money back, I noticed the refund was $30 dollars less than i had paid. I contacted the costumer live chat support and inquired about this and was told the $30 was a set up fee. Contrary to thier policy they told me it could not be refunded. They refused to give me information of the company like the number or location and told me i have to email them which i have already done a numerous amount of times.

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