bloomingbritain,com Complaint

Failed to Deliver - Flowers

debbie007's Picture Reviewed by debbie007
Complaint
 0

I placed an order thru their web site

www.bloomingbritain.com
for 1 x Pink elegance - 16.99 GBP

1 x vase 6.99 GBP
1 Birthday balloon 8.99 GBP

delivery and mark up = 4.95 GBP
Total 37.92 GBP

This order was placed 05.03.2009
Deliver was requested 05.05.2009

This was for an 81 year birthday gift
The flowers never arrived - but my credit card was charged
I have contacted the company by email - which is a Kenny Crouch - info@uk.flowers-for-all-occassions.co.uk
he keeps telling me to call an 0800 number which does not work form the USA. I email back explaining that this number does not work for overseas - I have requested a credit back to me credit card - but have heard nothing Also the web site has another number for overseas to call but nobody ever answers - even when I call during working hours UK time - I do strongly believe this has to be a scam site and do not want anyone else to be disappointed as I was

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evangrous says: (3 months ago)
 0
DO NOT USE, period. "Next day" service was 5-6 days later, flowers were delivered, chocolates were not. Emailed reepatedly and finally a response saying...

"Dear customer,
Thank you for your query. Please contact us on 01727 866656 between 9am and 3pm to discuss
this matter further.
Thank you

Thanking you The Flower Team"

I a m still waiting on a response as to when/if the chocolates will be delivered. CANNOT BE TRUSTED AND WILL NOT USE AGAIN. Please tell your freinds. By the way the money was off my credit card virtually immediately.




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