www.ftd.com Consumer Complaint

Please Improve

FTD is the WORST!!

0  

I sent flowers to myself...as a test. I need to send flowers all over the country, and thought using one nationwide florist was the way to go
WRONG !!!
My flowers--I use that term loosely, arrived on time.
Only problem, was I received the stems, not the flower.

Called Customer Service, and spoke with the nastiest person ever. She actually blamed it on DHL, even though I told her there were no tips of flowers in the package.

She then proceeded to lecture me in a condesending tone, and told me that's what I get for ordering flowers delivered by DHL.
Then she concluded by "anything else I can do for you today"
Thanks for nothing.

Do yourself a favor..Order from 1-800 Flowers


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DaScubaLady's Picture By DaScubaLady
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