HHGregg Complaint

Extended Warranty - TV's

steve9865's Picture Reviewed by steve9865
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HH Gregg sells you extended warranties and will do nothing to help you get your TV fixed or replaced. For about 2 months now I have had no TV. The repair man said Hitachi does not make the board for my 57” TV any longer, the so called warranty I paid $400 for said a board needs repaired. The repairman says they can’t fix the board because its intermittent problems. Called HH Gregg about 6 times or more and they said they couldn’t help me. They sold the extended warranty to another company and they are out of the picture. When I bought the TV and paid for the extended warranty I was told new parts for repair or I would get a new TV. I have now been told that if they would replace the TV I would not get the same brand and it would not cost the $2400 I paid, they have to depreciate the TV because its not new any longer, and I may end up with around a $1000 TV but they might send out another repairman to recheck it out and they cant give me any idea how long this all will take, and there is no time limit! HH Gregg sure wants to sell you the extended warranty but they will do nothing to back it up!


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