Comcast Complaint

Every state, city and...

Robin's Picture Reviewed by Robin
Please Improve 		0  

Every state, city and municipality should drop their contracts with Comcast. This company does not provide good customer service, nor does it care. For three days I tried to reach a warm body on 800-COMCAST to no avail. The recording I got said they could not take my call because they were experiencing a high volume of calls. I got so frustrated I got in my car and drove to a local satellite Comcast office. I told one of the employees there how I could not find their phone number. Her reply: "Oh, we don't publish our satellite office numbers...Comcast doesn't want customers calling these offices." The bottom line here is because Comcast has a monopoly they will not change. THEY SIMPLY DON'T CARE! Moreover, if Comcast's CEO were to read any of these negative reviews, I sincerely doubt he or she would care either.



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