Henry's Market Complaint

Reviewed by Paul Please Improve

0

EXCUSES, EXCUSES... Henry's Market - Corona, Ca.

This Grocery Store is very overpriced, but carries a few products that I liked and couldn't get elsewhere. I used to drop $600.00 easily a month there, buying those items along with items I could easily have bought much cheaper elsewhere, but as a matter of convenience, bought there as well.

Recently, 4 of the 6 items that attracted me to the store are always out of stock, One for instance was "Steward Black Cherry Soda". On and off I would get frustrated finding an empty shelf, so I compalined to the Store Manager about that item and the others. His reply was that he is at the mercy of the vendor. I asked him to set aside a case a week if he could resume acquisition of the product. Well folks, it's now going on 2 months and still, not a single 4 pack. It's just a case of management can care less, even after I threatened him to stop shopping there. Unbelievably bad Customer Service in that they have like many other businesses, a "Who cares if you leave, it isn't my pocket" attitude.

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