Dunkin Donuts Review

Duncan is the best store - customer care

djeffrey's Picture Reviewed by djeffrey
Review 		 0

I had an experience with Duncan Donuts that I just had to share with the company and anyone else that would listen. So here it goes.

Me and my date wanted some donuts and sorbet. We were in New Jersey (along Route 23 in Wayne NJ so we stopped at the Duncan Donuts located at 1957 Rt 23 in Wayne New Jersey. We made our purchase and I accidently left my wallet in the store. I had cash (over 100 dollars) and several credit cards and lots of personal information in my wallet (some of which could not be replaced).

Not aware of my error, we left the store and for 2 hours was totally unaware of my error. When I realized I lost my wallet I called the store thinking/hoping I had left my wallet there and perhaps at least the personal items would have been returned.

As the story goes, the General Manager Keith Sisco did have the wallet and all of its belongings were intact. Moreover, Keith would not take my cash reward (although I insisted several times).

I want to thank Duncan Donuts for hiring such an honest person, and I want to personally thank Keith again for returning my wallet intact and untouched..... You have no idea how much that means to me...

PS the donuts and sorbet were delicious too…

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