Magic Jack Complaint

Duckers - Magic jack

emsai's Picture Reviewed by emsai
Complaint 		 0

My Magic Jack (MJ) incoming calls were dropping after 30 seconds. Their tech support (Branden and Haley) made so many changes to my PC (none of which solved the problem) that it is a wonder I can still connect to the Internet. I was blown off with a "I will reset you on our side") and dropped, with a wish for a happy life!?! When I try to get get back on for live chat help, I find that they have arranged that the entry path is not there. I have been blocked from complaining about their totally incompetent tech support. When I go back on the site, I have to look at the insipid father/daughter ego trip. In the mean time, I am stuck for 5 years with 30 second incoming calls. And PC magazine rated them highly? Need to cancel my subscription. VERY dissatisfied.

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marie72 says: (3 months ago)
 0
If you are having voice quality issues all you need to do is buy a USB port with an adapter. It takes lots of energy from the computer to make a call so when you have a powered usb you don't have to worry about the computers usage. You can buy one for under 7 bucks at EFORCITY.com




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