Universal Technical Services or UTS Complaint

Dreadful service - Extended Warranty

ccarrington's Picture Reviewed by ccarrington
Complaint 		 0

We have a NordicTrack and purchased a warranty from UTS. I have called them 4 times this morning and get nothing but muzak. I just e-mailed them, but I have little hope of a response.

What an irresponsible company.

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Comments - Consumers and Companies Connect by Commenting


cadcounselor says: (8 months ago)
 0
UTS is full of crap! Very unprofessional with total disregard for the Norditrack consumers as demonstrated with their incompetencies. I've moved 3-4 years ago, yet they continue to submit all mailings to my old address! ...despite my numerous calls with my new address!! They're "F" up over there...to say teh least!

johnminett says: (8 months ago)
 0
I am in same prediciment! Am calling Nordic direct to raise hell!

MikeSanDiego says: (10 months ago)
 0
I have dealt with UTS for the past couple of years because I have purchased exercise equipment that is insured and service by UTS. They have paid to replace two pieces of equipment with no problem. Their biggest problem is there inability to communicate with their customers. Try calling them to speak to a customer representative. If you life long enough to get through to them you will be lucky. Customer communication and service is the worst!

MikeSanDiego says: (10 months ago)
 0
I have dealt with UTS for the past couple of years because I have purchased exercise equipment that is insured and service by UTS. They have paid to replace two pieces of equipment with no problem. Their biggest problem is there inability to communicate with their customers. Try calling them to speak to a customer representative. If you life long enough to get through to them you will be lucky. Customer communication and service is the worst!

MikeSanDiego says: (10 months ago)
 0
I have dealt with UTS for the past couple of years because I have purchased exercise equipment that is insured and service by UTS. They have paid to replace two pieces of equipment with no problem. Their biggest problem is there inability to communicate with their customers. Try calling them to speak to a customer representative. If you life long enough to get through to them you will be lucky. Customer communication and service is the worst!




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