Netflix, Inc. Complaint

Downhill very fast.

ajxmiami's Picture Reviewed by ajxmiami
Please Improve
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I was one of the first people to jump on the Netflix wagon when it started service and I recommended it to all my friends and family. It was a great company then, but it has gone downhill very fast. Since the advent of Blue Ray its almost impossible to get a new release for several weeks. (i.e.: I have had Michael Clayton on my list since before it came out and still have not seeing it over a month later) Netflix customer service keeps promising the problem will be resolved, but as of now it just keeps getting worse to the point where I have been several weekends in a row without receiving any movies from Netflix even though I have many titles on my list both blue ray and dvds. Their instant watch feature contains mostly decades old movies and not any of the new releases. I will be canceling the subscription at the end of the billing cycle and sadly going back to Blockbuster. At least there I can go to the store and get what I want.



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