Kohl's Complaint

Don't buy at Kohl's.com! - customer service

MShop's Picture Reviewed by MShop
Complaint 		 0

I purchased a vacuum at Kohl's .com July 16, 2008. On July 22, 2008 I received someone else's vacuum. I called customer service and was told they would schedule a pick up for the vacuum and I should expect my vacuum in 5-7 business days. Those days came and went. I have been continuously in contact with customer service via email and the last email I sent was to request a cancellation of the order and a credit to my Kohl's charge for the amount. I have yet to get a response and I fear I will now have to call yelling and screaming. I feel like I have been placed last on their list of concerns. I guess the days of the customer being first are over. This is the first time I have dealt with Kohl's online, and I used to frequent their store, however they have lost a customer. I never liked the games they played with the prices anyway.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More Kohl's Reviews and Complaints More Kohl's reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting





*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 2+5 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More Kohl's reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team