www.ftd.com Complaint

Reviewed by HisWifey97 Complaint

0

Where do I begin? My husband ordered me flowers for a surprise (he's deployed) for SAME DAY delivery and they didn't come on that day. He had to tell me he ordered them and have me call customer service, because he doesn't get access to phones as often. I called and the lady was very nice and put the order in for the following Monday (I called on Saturday. They were supposed to be there on Tuesday!). He STILL got charged for the Same Day Delivery which I don't think is fair. When they finally came, the arrangement looked thrown together and the roses (all 3 of them) were already brown on the tips of the petals. I can't believe the arrangement was $54. It was NOT worth it at all. This is not the first time this has happened. We ordered Mother's Day flowers for our moms and they were wilting! It just REALLY makes me mad that my husband, who is deployed, wanted to do something nice and these incompetent people can't handle their business! They should NOT be advertising the same day delivery if they can't arrange for it to come on that day and they need to get BETTER flowers! We will no longer be doing business with them.

CUSTOMERS RESPOND HERE: Post a comment for this review Write a review about www.ftd.com! Create a support ticket for www.ftd.com! More www.ftd.com reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE: Business owners and decision makers: Claim this company Companies: Respond to this review Click here to take the pledge

• Petal Patch of Katy, TX - FTD FLORIST
• SPRING COLORED FALL CENTERPIECE
• Avoid them
• FTD is the WORST!!
• Do NOT honor their Guarantee
• FTD does not deliver
• FTD.com just ruined my...

• Bloomex flowers
• FTD is the WORST!!
• Awesome flowers from Bloomex.ca!
• Two orders that were Horrible and now I am done
• Awesome Service
• Excellent Flowers
• Flowers damaged- replacement sent
• Run the other way, fast!!
• Wholesale flowers from Bloomex
• flowers
• Not so good
• Bloomex flowers Ottawa- delivered on time
• Great flowers!
• Proflowers and Bill Me Later Stink
• very poor service
• not happy

More

• False Advertisement
• BLOOMEX FLOWERS - THANK YOU FOR THE GREAT FLOWERS
• Bloomex.ca flowers
• very good
• Wedding Flowers
• Bloomex Review
• Bloomex Vancouver Flowers- Excellent!
• 1 (800)-Flowers
• Flowers not delivered
• *****DO NOT ORDER FLOWERS FROM BLOOMEX*****
• NOT IMPRESSED with their service.
• Great Customer Support
• non delivery
• Teleflora Flowers Customer Service