Crescent Processing company Complaint

Do Not Use Them - credit card processing

murmur's Picture Reviewed by murmur
Complaint
 +1

I had trouble with the rep. He wrote a contract at one discount rate and I was charged another. From day number 2 I could not reach my rep. I mean at all, his name is Steve Sklavenitis , cell # supposedly 330-949-0346 . Even when I call Crescent they cannot have him call me ? ? ? And they never did correct the rate , so i had to cancel.. Was supposed to be flat at 1.69% , actually became 3.4 % . Who can I report them to ?

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Carlsbiz says: (6 months ago)
 0
Murmur --- If they had given you a quote in writing and did not honer it, contact your district attorny.. However the rate do vary on types of cards & transations..

crescent says: (10 months ago)
 0
Pretty funny comments about Crescent. 1.69% is on qualified rates! If you type a card in, or take corp cards, the rates go up as with all credit card processing companies. I explain that to all my merchants! You just heard what you wanted to hear. On that same contract you referenced, there are also the mid-qual and non-qual rates! I have been with Crescent for a long time with many, many merchants. I make a living on referals, and i doubt that I would have a job if what your saying is true. I have the same cell # if you wish to contact me. If you call after business hours, or you get my voicemail, leave me a message, and I WILL return your call. The part about you calling costumer service and they couldn't have me call you, is a flat out LIE. That is impossible! I am in contact with them several times a DAY! I'm sure whomever you spoke with would have contacted me. I think it is very unprofessional of you to make comments without saying who you are or what company you are with. I keep detailed notes of all my accounts, so if you don't want to state your name, just post your company name, and I will call you ASAP. Sorry for any real or imaginary problems you have had, and I hope to hear from you soon, Steve.

crescent says: (10 months ago)
 0
it would be nice to see who this is

screwedagain says: (1 year ago)
 0
If you find anyone to report these crooks to I would like to report suntrust/Data. I think it is time to report these scum bags to the states attorney




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