Global Discovery Vacations (GDV) Complaint

Disappointed

Reviewed by AnotherFool
Complaint

First of all I like to ask for Eric Stout direct phone number and 2nd how long in advance do you usually gave them? How about when you used your express line? What's the point of having an EXPRESS LINE when there's nothing available anyway. My bf and I just has a problem booking to O'ahu Hawaii for Nov.09. I believe this is an off peak reason but yet they don't have anything available for us. We has became a member last 2 weeks (Aug.26, 09) Right after they gave us our member I.D. We requested for Nov. in O'ahu. We called and all they can say is "nothing is available that week and there is nothing we can do. You need to give us at least 120 days in advance." But I thought first of all, the month we're requesting is fall on OFF Peak season (60 days in advance). Second, before we sign up for this program, the sale rep. told us there shouldn't be any problem booking for Nov. to O'ahu. They should have something available for us. Now they are telling us that there's nothing they can do? By the way, the people on the phone was not friendly at all. Maybe they are so use to people getting upset when they told them there's NOTHING AVAILABLE. Honestly, I really think that this program is going to be very difficult to work with. If you have not signed anything, please take my advice. I am trying to find out how to cxl my membership..I hope there's a way to do it without me paying that membership fee ($6900) :( If you are out there with the same situation i'm in, please advice me on how to get my money back and avoid that membership fee. I would like to get out of the membership.

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brittanie says: (1 month ago)

The problem your having has nothing to do with the program. You just don't understand how it works. the reason you werent able to get the hawaii vacation is because you booked it 60 days in advance. Hawaii is a very popular destination their for their are times when you'll have to do it 120 days advance. It clearly says in the statement of understanding that you need to book your trips in a minimum of 60 to 120 days advance. Also many of the complaints i have seen have been about the givt. Global has nothing to do with the gift that they give. The gift is coming from the marketing company and that is why global is constantly trying out different marketing companies because You'll never know wether the gifts work or not until you hear about it from the people that have tried to use it

jollyranger says: (2 months ago)

You can first go to court and use all of the documentation that you have to prove to the Judge that this a scam of sorts. I signed on and within the 3 day rule which says that anyone has 3 business days to cancel a contract without any interference from the company that sold this commodity to you. After that 3 days you will need a Judge since the company most likely won't allow you out of these deals. SInce I was aware of this I went and read every page of the manual and in it, it has a chart of where and when the value week is and when it is peak week and most of every state is peak week except for Nov thru Feb, as a general rule. I also went on their site and saw where you can go and what it costs, so I knew then that it was a bad deal, so I cancelled within 3 days and got my deposit back. Court is your only option, but you can also go to the Attorney Generals office of your state and file a complaint and their practices. But you have to have all of your proof to show it. Good luck and it is sad that their are companies that sell you like it is easy to have these vacations when it really isn't.

books says: (2 months ago)

I am in the same situation now. I am trying to get a lawyer to get me out of this contract.

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