DirecTV Review

SimonSays says: (4 months ago)

 0

Actually you do not get a copy of the terms. I didn't. I was told I needed to review them online AFTER the equipment which I paid over $300 for was installed. The installer did not install the HD chip into the HD receiver and we paid for HD we were not receiving. If Directv were that great, they would not need to lock people into a 2-year contract. The phone customer service people are rude and couldn't care less. You are stuck and they know it unless you want to pay an additional $400 to get out.

gfgriepp says: (6 months ago)

 +1

30 Months of Fraudulent Billing!
Wednesday, May 27, 2009 10:50 a.m.

Called and spoke to David (U2631) at DIRECTV he informed me Amanda would return my call within 2 hours.
Amanda (R9631) at DIRECTV called offered me 60 days credit I politely refused and again informed that I would be suing in small claims court and filing criminal charges for unauthorized use of a credit card. Amanda kept telling me that DIRECTV had spoken with me and I had not called DIRECTV to confirm the disconnect and that DIRECTV had billed me for approximately 30 months before I noticed. I stressed to Amanda that I had never been contacted by DIRECTV after my initial E-mail in July, 2006 and that I had never spoken to DIRECTV about this account until February 24, 2009 when I discovered the fraudulent billing.

DIRECTVs position appears to be that I did not catch DIRECTV soon enough so DIRECTV intends to keep most of the funds that DIRECTV fraudulently removed from my bank account and that I did not catch DIRECTV quickly enough. The approximately $100 credit DIRECTV offered does not equal the approximately $1600 dollars DIRECTV obtained fraudulently.