Sears Repair Center Complaint

Direct phone number for Sears complaints - sears repair

cgraser's Picture Reviewed by cgraser
Please Improve 		0  

I can't even tell you how angry I am with Sears repair, 2 missed appointments, & several hours on the phone getting the run around. But here is the direct number for the escalation dept. This is above customer service, they are worthless. 1 800 326 8738 X3667. Thye will not give you this number until you have to practically scream at them to get an honest answer!I will never buy a thing from Sears again!


Company: respond to this review Company: Respond to this review
Post a reply for this review Consumer: Post a reply for this review
Write a review about !
Create a support ticket for !
More Sears Repair Center Reviews and Complaints More Sears Repair Center reviews, complaints, compliments and support tickets




Comments - Consumers and Companies Connect by Commenting


sam321321 says: (2 months ago)
0  
if you get a call form the phone number: 559-790-3522, do not pick up... is a marketing company...

tyquiengco says: (3 months ago)
0  
Need a response.

tyquiengco says: (3 months ago)
0  
I have a complaint and suggestion to make. Today, 8/19/08, I had an appointment for a technician to come to my house to fix the soap dispenser on my 1 week old dishwasher. The appointment was from 7a.m. - 12 noon. I waited all morning, and at 11:45 a.m. (8/19/08), the technician called to let me know that he will come late to my residence, and that he will be there between 12:30 - 1p.m. This is uncall for because I have a job too, and cannot wait for the technician after the scheduled time. The technician should have the courtesy to inform me that the job that he was doing before my appointment is taking longer than scheduled. That was inconsiderate on the technician's part. I am suggesting that the SEARS technician should be trained and be trained on courtesy and good customer service -- to inform the customer that the technician is not be able to make it to their scheduled appointment --- not 15 minutes before the scheduled appointment.

Also, the service department where I placed my appointment needs training on how to provide good customer service.


Post a comment for this review

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.


*Comment


*Do the math: 5x6 =

This is to ensure you are a human user. Please do the math.

Share This Review

Bookmark/Share this review
Digg   Facebook   Reddit   StumbleUpon   del.icio.us   Google

More Sears Repair Center reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team