direct tv Complaint

Direct TV - the worst mistake I...

KathrynPerron's Picture Reviewed by KathrynPerron
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Direct TV - the worst mistake I have ever made in satellite/cable choices. Since November, I have had nothing but problems with Direct TV. Apparently the capability of posting a payment properly to one's account is not in their training materials. After faxing copies of cleared checks - made payable to Direct TV, PO Box 6414, Carol Stream, IL 60197-6414 - I was told on at least 3 occasions that my checks were not cashed by Direct TV - but by Cingular One. Interesting since I have never had a Cingular One account in my life and since the checks were payable to Direct TV. Today after receiving a letter and again - really LOUSY customer service, I have cancelled my contract - and will be filing complaints with every consumer action/protection group I can. Would I recommend Direct TV or any other sattelite company to a friend? Not even to my worst enemy!


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