direct tv Complaint

Direct TV - the worst mistake I...

Reviewed by KathrynPerron
Complaint

Direct TV - the worst mistake I have ever made in satellite/cable choices. Since November, I have had nothing but problems with Direct TV. Apparently the capability of posting a payment properly to one's account is not in their training materials. After faxing copies of cleared checks - made payable to Direct TV, PO Box 6414, Carol Stream, IL 60197-6414 - I was told on at least 3 occasions that my checks were not cashed by Direct TV - but by Cingular One. Interesting since I have never had a Cingular One account in my life and since the checks were payable to Direct TV. Today after receiving a letter and again - really LOUSY customer service, I have cancelled my contract - and will be filing complaints with every consumer action/protection group I can. Would I recommend Direct TV or any other sattelite company to a friend? Not even to my worst enemy!

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Comments - Consumers and Companies Connect by Commenting

JandIand says: (1 week ago)

I could not agree with your more. We started service with Direct TV in July & wish we never had. The initial sales reps sold us features that we did not recv, dealing with the billing has been the worst, the reps do not seem to care & neither do the managers. I would never recommend this company to anybody . Go to Dish or cable!

sgkticked says: (3 weeks ago)

anyone have the fax number to Direct TV's fromhell dispute billing?

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