direct tv Complaint

Direct TV - CEO-Larry Hunter

justmel's Picture Reviewed by justmel
Complaint 		 0

Regardless who you talk to you get a different lie. There is NO bundle service. My dvr never showed up. I was told I had 29 days to cancel svc. Another lie, I canceled in less than 23 days and then I was told I should have canceled in 24 hours. Right!!!!! Furthermore they called my deposit a rebate, refused to return it and to add insult to injury just last night they took $473.00 out of my checking acct for a "cancellation fee". Bottom line I paid $225.00 plus $473.00 for 23 days of service. My advise....Don't fall for Direct TV and their lies.

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KerryDeTemple says: (2 weeks ago)
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You know Direct Tv is stealing from it'scustomers. You never sebd us any information on the correct way to leave Direct. I bought a triple play service throught Verizon not through Direct. So why would I have to call you to disconnect I wouldn't because my contract was through Verizon not direct. So when we diconnected last Month on the 21st we exopected to get a refund for the over pay. But today we were called and told we owe you 60 because we didn't call you personally and tell Direct we were leaving. The only reason you do that is to keep the 60 dollars. You steal money that doesn't belong to you. My contract wasn't with you it was wioth verizon. So now you show I disconnected today November 7th 17 days after I switch and went somewhere else. The amount of time it takes to cover the over payment. Just over 2 weeks. I am disabled since 1986 and I don't have the money to trow away to your company. It is terrible that you don't care about your customers and you take every dime you can even when you are not providing a service anymore. You knew of the switch and you waited the exact amount of time you needed to to keep my money and not return it. You steal from people who don't have it. That is how you get your million dollar bonus each year. God help you for stealinmg from the poor people.


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dimitri says: (3 months ago)
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My satellite connection sometimes gets stuck at the evening time slot.

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