DirecTV Complaint

DirecTV is two faced - HD-TV

buzzbag's Picture Reviewed by buzzbag
Try Harder 		0  

They are promising a HD Service that is not even close to what they advertise!

They are advertizing one thing and delivering another.

After losing service again I call to cancel my subscription and are told it will cost me $380.

By the way, if you call for technical help call me. I can tell you to press the red reset on your receiver and wait five to ten minutes for your receiver to reset.

Or, if you like, unplug the power supply for 15 seconds and wait for 5 to ten minutes for the satellite to "find" the signal!

Nice customer service!


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Comments - Consumers and Companies Connect by Commenting


ScottWest says: (5 months ago)
0  
On behalf of DirecTv, I am hereby authorized to send each and every account that has outstanding balances to CBE for collections. This is my job. Pay your bills on time and in full, and we would not have to do this. Being poor/broke is not an excuss, you ordered the service, you pay the bill.

Scott West
DirecTv
Albany, OR
1-541-926-4635 Field Office
1-360-885-9669 Regional Office
1-541-936-1908 Office
1-800-531-5000 Customer Service


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