DirecPath Complaint

DirecPath customer service - Cable

Dolfan0925's Picture Reviewed by Dolfan0925
Complaint 		 0

There is absolutely nothing good about this company at all. Even the guy who works for them who came and set our stuff up told us that when we call customer service we're talking to people in the Phillipines. The service is HORRIBLE. We've only had their service for a month and a half and already DirecTV has had to take a week of our bill off due to no service. They take FOREVER to get here, and because their "service" involves you not having a dish of your own, it makes DirecTV's customer service completely useless, because they want you to move the dish and such. So while DirecTV's customer service is good, they can't do anything but tell me to call those dumbasses in the phillipines that don't do anything. I will not be staying in the appartment community because I have no other choice except for to go through them. NEVER EVER EVER USE DIRECPATH !!!!

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prodirecpath says: (5 months ago)
 0
that's not true... direcpath's customer service is splendid it's just that sometimes they have no control over things they are just reps being paid by the company to process our request... they are trying their best to help us and i commend them for that patience is a virtue

prodirecpath says: (5 months ago)
 0
that's not true... direcpath's customer service is splendid it's just that sometimes they have no control over things they are just reps being paid by the company to process our request... they are trying their best to help us and i commend them for that patience is a virtue

prodirecpath says: (5 months ago)
 0
that's not true... direcpath's customer service is splendid it's just that sometimes they have no control over things they are just reps being paid by the company to process our request... they are trying their best to help us and i commend them for that patience is a virtue




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