Custom Silk Creations Complaint

Did not receive my WEDDING flowers - wedding flowers

MTchicK's Picture Reviewed by MTchicK
Complaint 		 0

Please do not use this website for your wedding flowers!!

I ordered my flowers in January and my wedding was in August. However, I never received them. I sent over 25 emails trying to get my questions answered. I called many times but only once was I able to talk to Susan. She was rude to me, however - and it was a waste of my time.

I was charged for everything even though I did not receive them. I emailed her twice asking her for money back but she replied saying that I had cancled my order. However, I had never canceled my order. I received an email two week before the wedding saying that they would be shipped that weekend. I never go them. Now she is saying I have in store credit but will not get my money back. WHAT GOOD DOES IN STORE CREDIT AT A WEDDING BOUQUET STORE DO FOR ME A MONTH AFTER MY WEDDING!? This compnay is a rip off. No bride to be deserves this stress. Susan should be ashamed of herself!

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