EMusic.com Complaint

Reviewed by scottsim Complaint

0

In Sept 2007 - I made the huge mistake of responding to an offer for "free" music downloads from eMusic.com -- the offer seemed genuine. eMusic sent me an email welcoming me to eMusic in Sept 2007. Up until now (Mar 2009) - that is the only contact that I have had with eMusic.com. Upon doing my taxes earlier today - I found an 11.99 charge every month for last year (and now have also found out that eMusic has also billed me for Jan, Feb and Mar -- in addition to Sept Oct Nov and Dec 2007). Upon finding this issue - I contacted eMusic to ask for a refund as I have not downloaded a single track and now find that I have paid nearly $230 dollars to this company. I asked eMusic to find a reasonable amount for settlement given that (1) I have not downloaded any music (2) I have not heard from them since Sept 2007 (3) They have automatically renewed my "membership" (not sure if I would call it a membership as member programs normally keep members appraised)

This is obviously a rip-off company -- I would urge everyone to boycott this company -- additionally their practices are definitely below the line -- in this age of Bernie Madoff, I find it reprehensible that a company can be in business with such dubious business ethics. This company should be sued and driven out of business. Spend your money elsewhere!

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