Best Buy Complaint

Deceiving Advertisement

chusam's Picture Reviewed by chusam
Complaint 		 0

I spent close to three hours to make an on-line ordering to buy a special Christmas sale of Samsung - 7.3 Cu. Ft. 9-Cycle Gas Dryer - Gray DV337AGG for $650. But I was told it is not available for delivery ($70) to my neither house nor pick-up from any of their Houston store.

This is a fraudulent advertisement. Since it is an Outlet Item as it indicated, then why I could not get delivery from Bestbuy Houston Galleria store which is one of four outlets in Texas.

How could this type of dryer is not available in Houston area which is the fourth largest city in the U.S.

I talked with one of their on-line representative on Dec. 25, 2008 around 8:30 AM.; she has an obnoxious attitude by telling me the same thing of this product unavailability until I talked with Crystal who is very helpful but she still could not help but refer me to their management team.

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