General Electric Complaint

Reviewed by BarbaraMehm Complaint

0

DON'T purchase a GE Advantium mircowave/speed cook oven unless you are prepared to pay approximately $166.67 to get a light bulb replaced. I owned an old Amana microwave for more than 20 years and never had a light bulb burn out. When the first bulb went, the Advantium was in use for approx. 5 months. However, I rarely used the surface light. It was still under warranty and GE sent a replacement bulb at no charge & I was able to replace it myself. Unfortunately, one month after the warrant ran out, the next bulb blew. It was the interior light and it requires a service call to install it. That's 2 bulbs in a 13-month span. Not so good. An arguing appeal to the custmoer relations dept. won me the waivier of the basic $79.95 service charge, but they saw no problem charging me $86.72 for the labor.

Of course, every single month during the warranty year they sent me an offer to sign up for their costly service contract. I am convinced that their profits are in service contracts and service calls. I also experienced disappointment with their GE Profile dishwasher which I paid over $1,000 for. Also just over one year old, the plastic control panel looks like it has gone through many years of use. If I sound angry, I am. To add insult to injury, I wrote a long letter expressing my disappointment to GE in June. At the end of August, I sent a certified letter to them asking them if they had received the original letter and wondered why no one had contacted me. After a few weeks I got a form letter from GE telling me they had tried unsuccessfully to reach me by phone. I had given both my home & business nos. They never called me at work, although they claim they called during regular business hours - at my home. No messages were left on my answering maching. When we finally spoke they pretty much said I had gotten all the attention I was going to receive. It was only after all this frustration and giving them from June to early September to contact me that it has come to this. I, too, thought GE was a product to trust. Their motto is "GECares". just not so much. Trust somebody else.

CUSTOMERS RESPOND HERE: Post a comment for this review Write a review about General Electric! Create a support ticket for General Electric! More General Electric reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE: Business owners and decision makers: Claim this company Companies: Respond to this review Click here to take the pledge

• FRONT LOAD WASHER
• ge monogram
• GE spacesaver XL 1800 model JVM1870SF02 glass tray
• icemaker
• Inferior Hotpoint Range
• General Electric customer service
• unsatisfied customer
• General Electric microwave
• Washing Machine Won't Spin
• WJRR4170G1WW (hydrowave)
• Never Buy GE Again
• range
• Won't provide 3 cent part for an icemaker
• GE WHDRR418GWW washer
• GE WALL OVEN; CARBON MONOXIDE
• hydrowave washer

More

• bad ice maker
• Consumer and former customer
• Hot Water Warranty
• defective GE hydrowave washer
• Hydrowave washer is a lemon
• Waranty Service charges
• Service cost rip off
• Don't call I can't answer my G.E. phone
• Refrigerator
• My Time Has No Value
• products and warranties
• DESPERATELY SEEKING AN ATTORNEY...

• ge monogram
• $10 off next purchase
• internet scam with purchase
• Return policy way below par
• Dicks Sporting goods
• Best for electronics
• Stub Hub purchase
• purchased goods
• tried to purchase a Canon 40d...
• BestBuy laptop
• DO NOT PURCHASE ANYTHING FROM THEM!!
• Expedia.com overcharged
• Change for purchase
• Bad Product
• bad service
• Nosiy Tires

More

• Inflexibility of Service
• www.resetwindowspassword.com
• Very Pleased
• Great Service & Product
• If you do get through to...
• bill me later no payments for ripe off
• Customer questioning
• Customer for Life
• Bad Quality and Customer Service
• Happy w/ my purchase
• Hidden Fraud
• Wrong merchandise sent and won't exchange
• A New Friend
• CHEAP