Westinghouse Complaint

DONT BUY Westinghouse - Westinghoust LCD TV

gotdamifiknow's Picture Reviewed by gotdamifiknow
Complaint 		 0

After receiving the first TV I noticed the picture would flicker and I thought it may be because the cable wire was old. I changed the cable wire with no results to the TV.
October 27, 2008 I called Westinghouse to have it fixed to find out that I have to pay to ship it back. It took one week to get a RMA number from Westinghouse so I could return the TV.
After paying $52.50 to UPS to ship this TV to the shop, I was told that it can’t be fixed but they would test another one to see if it works and sent it.

They told me that I would get an email for the tracking number but I didn’t. I come back from vacation to find two notices on my front door stating that I missed FedEx and thank God I was there for the third attempt.
When removing the replacement TV from its box I smelled a burning odor and the unit has scuff on the front, the base was loose and I had to tighten every screw.

After turning on the TV and having it try to auto scan the channels, it turned off after 2 minutes.
It took 4 times to get this TV to auto scan all the channels without turning off.
When the TV turns off on its own sometimes it won’t come on for awhile.
It’s not in a TV stand so it’s not over heating.
Now here we go again! I called Westinghouse on December 2, 2008 and was told I would get a RMA# and shipping slip by Friday December 5, 2008. Every time I call I get a deferent answer. I’m still waiting for a supervisor to call. Here we are December 9, 2008 and still waiting for the RMA#. It took over a month to get the first replacement in and I should not have to wait another month to get my next TV. And now all I getting is the run around from Westinghouse.
From 8/12/2008 till now 12/9/2008 I’m still waiting for my TV from Westinghouse.

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Comments - Consumers and Companies Connect by Commenting


meetoo says: (6 months ago)
 0
I am currently going through the same situation with them. They have no answers, can not give me a status on my tv. They tell me every Monday to call back on Friday.
I am out my money and have no TV.. oh yeah and $50+ for shipping
I have been taken by this company..

mercuryman says: (7 months ago)
 0
The same exact thing is happening to me and I will never buy westinghouse brand ever ever ever again. I hate companies that don't and won't sand behined their crap product.




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