N1 Wireless Complaint

Reviewed by rmhouse07 Complaint

0

DO NOT ORDER FROM THIS COMPANY!!!. They are practicing false advertisement and are scammers.
I ordered Southwing SA505 bluetooth headset from them. This is the second time I ordered. The first time was a pleasant experience. I received the order in an unopened, manufaturer's box. The device worked well, like new, just as I ordered. I decided to order another one. This time there was a generic looking whitebox inside that they slapped a Southwing label on. Inside the box, I receieved a charger and quick start guide, BUT NO HEADPHONES!!!. I called, had a hard time getting through. When I finally did, I was put on three times. I finally spoke to a customer service "supervisor", by the name of Albert. I told him the situation. The headphones were not in the box even though the packaged was intact. He insisted that I have them and there was nothing he could do for me but offer me a car charger for headphones that I do not have. They are a bunch of scammers. They are based in NY and you can tell that by their attitude that they do not mean well. DO NOT BUY FROM NY BASED ONLINE COMPANIES unless they are nationwide. They are run by foreigners looking to scam us. The FBI should look into them.

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