Ticket Solutions Complaint

DO NOT BUY TICKETS FROM TICKET SOLUTIONS - Yankees Tickets

michks's Picture Reviewed by michks
Complaint 		 0

On 2/29/08 I bought 2 tickets to the 2008 Yankees Old Timers Game/Yankees Angels game from Ticket Solutions to be sent to my home by FEDEX, backing it up by a 200% guarantee of delivery on time. Not receiving them by May I emailed customer service & was told they were on order & I would get them before the game. July, still don't have them, I called & was told I would get them by 7/25/08. 7/25 arrives & I still don't have them, I called a number of times all last week-on 8/1 they say I can go to a NYC restaurant/bowling alley to get them & I say I want them sent to my home in CT as agreed. FEDEX get the package Friday, drives it to NJ for delivery by noon 8/2 the day of the game. Noon arrives-no delivery-they find they were taken to Philadelphia, why they don't know. I & FEDEX calls Ticket Solutions & they will NOT honor 200% guarantee, only what I paid. They had 5 months to deliver and failed. DO NOT buy from Ticket Solutions - save yourself my trauma!

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