Bayou Fitness Complaint
Customer service headache - Customer service
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Reviewed by Gutika113 Complaint |
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I may not be a rocket scientist but if you cant find anything about an error in the help and FAQ files its probably not there. I check my transaction history to see if anything went through, low and behold a $403.00 USD charge pending.
The following day I call the company and get a generic "you must have typed you information wrong to get an error" so i confirmed that the transaction would not be processed, and placed the same order over the phone giving the rep a different E-mail to insure that i'll be notified about both transactions. I then today get an e-mail about the first transaction so I respond asking that it be canceled. Soon after i receive an e-mail just short of calling me an idiot from their customer/sales department. As far as i'm concerned this company and its halfasses customer/sales support can get bent. 3 dead end phone calls and 2 irritating e-mails later... i'll take my money to another company.
CUSTOMERS RESPOND HERE:
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BUSINESSES RESPOND HERE:
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So your review makes me steam as you have now blast over the internet that that company were bad to deal with but an actual fact...it's not their fault you're not too smart??....wow ....how fair is that???