Arm & Hammer Vac Complaint

Customer Service-A Lack Thereof - Hoover A Vacuum Bags-Customer Service

hlumm's Picture Reviewed by hlumm
Complaint 		 0

I purchased an Arm & Hammer product that was damaged inside the package, no problem there is a "Guaranteed Performance" statement on the back of the package. Unfortunately, they never follow-up after an initial response. Their customer service responded promptly to my August email asking for additional information to which I replied. I have contacted them twice since that time and still not a word from Arm & Hammer. It would be nice to at least be acknowledged even if it never went beyond that.

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