Hearthside Distributors Complaint

Customer Service

Reviewed by toddps
Complaint

This company took my 798 dollars and I have NOTHING from them at all but heartache. Stay away from them. I ordered the wrong fireplace from them called and told them and they have kept my money with no response to me, my credit card company or the Better Business... More...

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Comments - Consumers and Companies Connect by Commenting

toddps says: (4 months ago)

Company has agreed to make restitution. Once received, I will retrack my comments.

hearthsidedirect says: (4 months ago)

This customer ordered the wrong fireplace. What he is not telling you is that he tried to cheat us by stopping payment on his purchase to avoid restock fee's and return shipping. We never received the funds back from his bank.

hearthsidedirect says: (4 months ago)

^*Companies: Reply to your Customers here

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