windstream Complaint

Customer Service - General Customer Service

kaytee's Picture Reviewed by kaytee
Complaint 		 0

I have been trying to port my land line number to a cell company for aprox 4 weeks with no luck. EVERY time I call Windstream customer service I get a different answer to my questions and problem. I have been lied to, put off, placed on endless hold and bounced back and forth from department to department. I understand they do not want to loose business but if their phone service was more affordable I would not need to switch. I am EXTREMELY unhappy and disappointed with the quality of customer service that they offer. They need to better train their employees so that everyone is on the same page.

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