BestBuy Complaint

Crappy customer service. - customer service

Agiallanza's Picture Reviewed by Agiallanza
Complaint 		 0

I just want to start off by saying I work in a pretty ruthless retail environment, and there is no excuse for the treatment I received for the best buy on Staten island (Richmond ave.)

I walked in looking to buy a 32" LCD, first I waited a half hour for the ONLY person on the TV floor to finish talking to someone who bought nothing.

The sales person brought me over to the television, which they had in stock, little did I know I'd have to drag this bulky box around the store, I asked him for help with it, no go, he can't leave the floor, I asked for a wagon up front, I asked four separate people. The responses I received.

1. Not my problem buddy (exact words)
2. they are outside, go get one.
3. sorry I am busy
4. the 4th person just walked away from me.

I asked to speak with a manager, who was extremely rude about the whole thing, stating that they were busy.

Being busy is no excuse for the feeling I left that store with, like my money didn't matter in the least, my hard earned money matters to me, even if it doesn't matter to best buy, I will be looking to spend it elsewhere from now on.

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