moviecube rental Complaint

Constant Overcharging! - Movie rent

MissyW's Picture Reviewed by MissyW
Complaint 		 +1

I rent movies from Moviecube frequently, and I have to moniter my bank account online carefully because at least every other time there are double or extra charges. When I call them they fix it, but it someone were not checking their account everyday to review charges, or if you had to wait until the end of the month the get a credit card statement, it would be very difficult to tell, especially when you rent very frequently like I do. I think they count on people not checking that closely since it is only a couple extra bucks here or there. USE DEBIT CARDS TO PAY AND CHECK CHARGES WITH ONLINE BANKING DAILY FOR MISTAKES OR THEY WILL OVERCHARGE YOU!!!

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bargecaptn says: (1 week ago)
 0
I wanted to let you know that I rented from a MovieCube in DeKalb, IL last week and in addition to the correct charge of $3 they also had another "incorrect" charge of $2. I called their customer service and they were very polite and apologetic and credited me back. But I was definitely curious if this happened to others as well. Found your comment online and wanted to let you know my experience...




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