Hewlett-Packard (HP) Complaint

ganesh says: (3 months ago)

 0

i want compaq branch office phone number in karnataka

liyakat says: (3 months ago)

 0

WE HAVE PURCHASED COMPAQ PRESSARIO CQ50-106AU ON , 27 DEC 2008 AT 7:40 PM FROM CROMA ,CROMA LINK SQARE MALL PLOT NO 490 AND 491 ,33RD ROADBANDRA ,UMBAI 400050 PHNO 66233770
MY CUSTUMER NBR 9010671 LIYAKAT SHEIKH (ADDRESS MENTIONED) PAYMENT WAS MADE THROUGH DEBIT CARD
THE SAID PURCHASE WAS UNDER THE OFFER OF CAMCOM KODAK AFTER SENDING THE CHEQUE ALONWITH REDEMPTION CODE "D6QZIRQQVS" THE SAID CHEQUE BEARING NO 315557 DATED 5 JAN 2009 (STANDARD CHARTED BANK) LOKHANDWALA BRANCH MUMBAI WAS SENT (ADDRESSED )TO YOUR OFFICE AS MENTIONED BELOW
HP REDEMPTION CELL ,FIRST FLOR A2, OKHLA INDUS.. AREA PHASE 1 NEW DELHI 110020 (SOLUTION INTEGRATED MARKETING SERVICE PVT. LTD.) UNDER A REGISTERD POST
NOW TILL DATE WE HAVE NOT RECEIVED ANY CAMCOM NOR ANY INTIMATION OF MAIL
YOU ARE REQUESTED TO LOOK INTO THE MATTER ELSE WE WILL HAVE TO SEND ALEGAL NOTICE
WE HOPE FOR UR KIND INTEVENTION WILL SOUGHT OUT THE MATTER FAST
THANKS
LIYAKAT

akash says: (3 months ago)

 0

sir i purchased compaq CQ40 model laptop but i didn't recieve my claimed gift till now.i sent every required document along with a demend draft of 3999 to redemption cell.i called at customer care many time but they are not replying me.my redemption code is 1DEJPBYJ03.it is almost 2 month so plz suggedt me what i should do now.

rakesh says: (3 months ago)

 0

from,
rakesh jain a b
davangere-05
karnataka

sir,
i still not recive my gift HP All-in-one Printer 4288.you inform to wait up to 13-08-09 but i not recive any information or phone call from your side.i send the DD 4&half months back still i not recive the gift.so make it fast as much as possible.i need the printer very much. i also try to contact the redemption department through phone but no one picking up the call & i contact the techniqual department they also send the e mail to redemption department 3 months back and also 7 days back still i not recive the information about when the gift is dispatched .i very inconvience about your response so please try to dispatch the gift as much as fast.

file no.-92874
redemption code-0c1flj4j9y

contact no-9480778725
9448727219
08192-258700

amit6711 says: (5 months ago)

 +1

i hope now u will process my long pending case without delaying it any further. hopinf for a favourable action at your end.liyakat
Flag this message
RE: CCHSAP202436
Saturday, 2 May, 2009 9:19 PM
From:
"amit kumar"
View contact details
To:
"neha" CCHSAP202436
hi neha,

this is to inform u that im unable to remove the bar coded sticker due to the glass body of laptop.if that was the requirement, it should have been told to me at the time of purchase. however least i can do is that i can give you the nomenclature written on bar coded sticker which u can use for the purpose, the same is CQ 50-106AU

Product Presario CQ50S/N:2CEA2358MN

p/n:FF415PA#ACJ

i hope now u will process my long pending case without delaying it any further. hopinf for a favourable action at your end.liyakat
--- On Mon, 6/4/09, neha wrote:

From: neha
Subject: RE: CCHSAP202436
To: amit6711@yahoo.co.in
Cc: "'Bhardwaj, Vandana'"
Date: Monday, 6 April, 2009, 5:39 PM


Dear Customer,

We would like to inform you that your claim is on HOLD due to incomplete documentation. We have not received the Original bar Coded Sticker.

We request you to kindly send us the Original Bar-coded sticker bearing the Product Serial No. which is pasted on the cardboard.

Please feel free to write us for further clarifications.



Neha Sehgal

Program Executive

S O L U T I O N S | D I G I T A S

1st Floor, A - 2, Okhla Phase 1 | New Delhi - 110020 | India

Office: +( 91) 11 32545675 | Email: nehas@digitas.com

www.digitas.in



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From: Bhardwaj, Vandana [mailto:bhardwaj@hp.com]
Sent: Thursday, April 02, 2009 9:47 AM
To: amit6711@yahoo.co.in
Cc: neha
Subject: CCHSAP202436



Dear Sir,



Greetings.



Thanks for writing to us.



I am requesting Miss Neha from M/s Solutions to validate your claim and confirm status accordingly.



Please feel free to contact me incase of any further assistance.



Hello Neha,



Pl. update the status.



Warm Wishes & Regards,

Vandana Bhardwaj
Hewlett Packard India Limited
email: bhardwaj@hp.com



Complaint Details: CCHSAP202436 Top á

Created By : Contact HP India Create Date : 1-Apr-2009 21:28

Status : Assigned To : Vandana Bhardwaj

Customer Name : Mr liyakat ali Anonymous Edit

Address : D3/204,PATLIPUTRA NAGAR OSHIWARA JOGESHWARI(W), MUMBAI, MH, 400102, India

Telephone No : +91 9419169336 Alternate No : +91 9469197372

Email : amit6711@yahoo.co.in Fax No :

HP Ref. / ID No : Redemption code : D6QZIRQQVS // Cheque no : 315557

(if applicable)

Product Family : Business Critical SystemsBusiness PCCommercial NotebookConsumables/SuppliesConsumer NotebookConsumer PCDigital PhotographyHandheldsImage CaptureIndustry Standard ServersInkjet PrintersLarge Format PrintingLaser - ColorLaser - MFP/AIOLaser - MonoMonitorOptions & AccessoriesOthers (Non-product related)Point of Sales SystemsProcurve Networking ProductsSoftwareStorageWorks DivisionThird Party Vendor ProductsWorkstations

HP Mini Note(KV)Pavilion NotebookPresario Notebook

Product Model :

Serial No : More

Complaint Source : Received via EmailReceived via Executive OfficesReceived via Face-to-Face ContactReceived via FaxReceived via LetterReceived via Online ChatReceived via PhoneReceived via SurveyReceived via VOCReceived via Web

Description of Complaint :

(Click on Preview for a full page view of the details) * DEAR SIR

WE HAVE PURCHASED COMPAQ PRESSARIO CQ50-106AU ON , 27 DEC 2008 AT 7:40 PM FROM CROMA ,CROMA LINK SQARE MALL PLOT NO 490 AND 491 ,33RD ROADBANDRA ,UMBAI 400050 PHNO 66233770

MY CUSTUMER NBR 9010671 LIYAKAT SHEIKH (ADDRESS MENTIONED) PAYMENT WAS MADE THROUGH DEBIT CARD

THE SAID PURCHASE WAS UNDER THE OFFER OF CAMCOM KODAK AFTER SENDING THE CHEQUE ALONWITH REDEMPTION CODE "D6QZIRQQVS" THE SAID CHEQUE BEARING NO 315557 DATED 5 JAN 2009 (STANDARD CHARTED BANK) LOKHANDWALA BRANCH MUMBAI WAS SENT (ADDRESSED )TO YOUR OFFICE AS MENTIONED BELOW

HP REDEMPTION CELL ,FIRST FLOR A2, OKHLA INDUS.. AREA PHASE 1 NEW DELHI 110020 (SOLUTION INTEGRATED MARKETING SERVICE PVT. LTD.) UNDER A REGISTERD POST

NOW TILL DATE WE HAVE NOT RECEIVED ANY CAMCOM NOR ANY INTIMATION OF MAIL

YOU ARE REQUESTED TO LOOK INTO THE MATTER ELSE WE WILL HAVE TO SEND ALEGAL NOTICE

WE HOPE FOR UR KIND INTEVENTION WILL SOUGHT OUT THE MATTER FAST

THANKS

LIYAKAT

vanika says: (7 months ago)

 0

plzz give me toll free no. log on my problem...
My email id is aditya786singh@gmail.com

vanika says: (7 months ago)

 0

sir why are u providing the third quality services to the costumers. if u dont have any good costumer support care than y u hav opend the service center
now the truth..,
i m using the compaq presario c700 s.no.cnd8061p4p from gwalior . and i had faced a lot many problems with the system . firstly i had got my dvd rom corrupted , after that i had faced problem with my my speakers than the person from service center told me that he will bring speakers from compaq than implement in system . and i had waited for 8-9 days for the same . now just after 3 monhts i had agin facing the same problem with my speakers. now my warrenty has also been expired in march. so the problem is that i dont have any belive over the service center's concern person. now when i reached to him he told me that ur warrenty has been expired but if u want new speakers than according to compaq u will get that in rs. 1500/- but he can give me in rs 700/- only . wat is that? plzz sir reply me soon i m too hurted by using this type of services.. plzz reply me wat to do ???

sumittalwar says: (8 months ago)

 0

My LAPTOP model V6211AU with S No CNF7073P35 was given in service centre Chandigarh on 07.01.2009 with Complaint No HH000121 due to mother board problem, Got it back on 21.02.2009 and again repeated fault of mother board & given to centre on 28.02.2009 Complaint No HH000463.
Despite my repeated visit I have not received the Laptop back.
Therefore, I request you to provide me new Laptop since the Mother Board problem is repeatedly there and even your service centre engineer accepted this.

Sumit Talwar Dated 26.03.09

walter says: (8 months ago)

 0

i bought two new hp laptops dv 6000 and compaq 6720 (For me and for wife) 1 month ago.i was disappointed and not satisfied with the battery performance of 2 hp laptop which i recently bought.the batteries of the the two laptops discharge within 6 days even if we are not using them.note,before we keep the 2 hp laptop we fully charged the batteries.i never expirience like this battery problem with my old acer laptop.

Muzammil says: (8 months ago)

 0

Hy Aniban .. You can get your laptop by complaining this thing in hp.com active chat ... Just ask about this problem in the Active chat and you will get a way for getting ur laptop back .. If any other questions .. mail me here ... zarak_hitwithchicks@hotmail.com .. and yeah one last thing to remember when ya will be asked for yur region click on North America and US as these ppl are always awailable for us .. Hats off ya for Hp... HAve a good day ...

anirban says: (9 months ago)

 0

Sir/ madam
I am Srimanta Ghosal. India.
I sent my laptop for servicing of DVD r/w dated on 20.01.2009. Today is 17.02.2009 it already passes 28 days. But I not received my laptop. How match time it will take I don’t know. Service center told that it is impossible to tell the proper date to deliver. When I call the Bangalore office they tell to contact Mr. Rupam Halder. I also contact with him he also does not help me.
I am continuously doing loss in my small business during this. I am totally filling hope less. Please tell me what to do now.
Today I think I am a big idiot because I purchase hp Compaq product.

anilkumarmishra says: (9 months ago)

 0

please help me to solce my problem

anilkumarmishra says: (9 months ago)

 0

hp solution center of bhubaneswar i.e hewlett-packard service center not provide perfect service to me it take more than 16 days to solve my problem my job-no is 943, the center rootly beheave me and harass.he also appoint sub-standard technican to handly the problem.please take this matter sericesly,if i do not find any solution then i take the help of law.