Comcast Complaint

Comcast, Minneapolis, MN. We had...

jessie's Picture Reviewed by jessie
Complaint 		 0

Comcast , Minneapolis, MN.
We had Comcast for 2 years, they supplied our cable phone and internet. We started experinceing problems with our phone service right away. Our phone would go out for hours at a time we were unable to recive and make calls. When I contacted them from a payphone I would sit on hold forever to be told that they ran a check and yes it does not seem to be functioning properly. After the call my phone would start working again for anywhere from 1 month to a week. About a month ago I had a vaation planned and need to confirm my hotel and flight, My husband was also driving a crappy car because our good car broke down, my husband had my cell phone incase he broke down he could call me to go get him. That morning my phone went out and when I called them yet again they told me they wouldnt be able to fix it for 24 hours I explained that it was very important that it get taken care of right away. I was told that it was unlikly that it would be takin care of that day but If they were able to get a tech out thay would call me. I again explaned to her my phone didnt work. After some choice words I told her to just disconect my service.

After we returned back from vacation my phone was working . I called and swiched servcie to a diffrent co. I was told I would recive a refund from the time my service was out and also for the time I had already paid for, I was told by the rep. that it was $91.54. Today I recived a check for $41 when I contacted them I was told that the discount for when my phone was not working was not in the computer and since I no longer had their service they were unable to issue the refund.
type business location and detailed complaint

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More Comcast Reviews and Complaints More Comcast reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting


dazzledawn says: (3 months ago)
 0
Comcast needs to drug screen their bucket truck drivers and others too.

dazzledawn says: (3 months ago)
 0
How often does this company drug test their employees?? Obviously not enough or at all from what I have seen with the men in Shakopee and Minnetonka




*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 3x4 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More Comcast reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team