Citibank Complaint

Citibank Wants More Cash - Credit Card

edward8888's Picture Reviewed by edward8888
Complaint 		 0

Defrauded: Citibank Just Wants Their Money
I’ve been a loyal Citibank customer for seven years now, with a credit card and a bank account, and for seven years, I’ve never complained to them once about any fraudulent transactions on my account.
But for the first time, I was defrauded by a merchant. I wanted him to ring up one charge of $309. Unbeknownst to me, he managed to charge my card five times within two minutes.
Then he returned 5 minutes later and said that my card was refused. So, he proceeded to charge my friend’s card twice.
I’ve been fighting these charges for 3 months now, and what is Citibank’s response?
Too bad.
Gradually, they’re putting all of the charges back on my account. How could anyone possibly think that I would make 5 charges of $309 in two minutes and think that they are legitimate charges?
I’m canceling my account as soon as possible. If, God forbid, someone defrauded me for an even larger account, you can bet that Citibank is just concerned with getting their money back.
They do not care about you. They even sent me a threatening letter saying they would “report me” if I didn’t pay my minimum balance on time.
Take you money and give it to someone who will watch out for you; not someone who will use it to screw you over like Citibank.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More Citibank Reviews and Complaints More Citibank reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting


BabyJane says: (1 year ago)
 0
I'm glad I took the tme to research this bank's habits of consumer treatment. I will make another choice rather than go with these theiving idoits!




*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 9x9 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More Citibank reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team